Frequently Asked Questions
How long does delivery take? +
Ready-stock items are delivered within 7 days in West Malaysia. Custom pieces need extra production time - contact customer service if your order is urgent.
Do you offer cash on delivery and assembly? +
Yes - a 50% deposit secures your order, with the balance paid once you've checked the item on arrival. Where possible we assemble larger pieces before delivery.
Can I return or exchange an item? +
Contact us within 14 days of delivery if there's an issue - we handle exchanges case by case and will do our best to help.
What's the warranty coverage? +
Warranty varies by product - check the individual product page, or contact our customer service for the exact terms.
What payment methods do you accept? +
We accept Touch 'n Go eWallet, ShopeePay, GrabPay, DuitNow, Visa & Mastercard, with installment plan options available.
