Frequently Asked Questions
How long does delivery take? +
Ready-stock items are delivered within 7 days in West Malaysia. Custom orders take longer for production - contact our customer service for urgent requests.
Is delivery free? +
Delivery fees depend on your location and the item's size - we keep it capped at around RM200 for most areas, and some items qualify for free delivery. Contact customer service for the best rate.
Do you offer cash on delivery? +
Yes - a 50% deposit secures your order, and the balance is paid once you've inspected the item on arrival.
Can I return or exchange dining furniture? +
If there's an issue after unboxing, contact us right away - we handle exchanges within 14 days of delivery, and special cases on a case-by-case basis.
What payment methods do you accept? +
We accept Touch 'n Go eWallet, ShopeePay, GrabPay, DuitNow, Visa & Mastercard, with installment plan options available.
