Frequently Asked Questions
How long does delivery take? +
Ready-stock items are delivered within 7 days in West Malaysia. Custom pieces need extra production time - contact customer service if your order is urgent.
Is delivery free? +
Delivery fees depend on your location and the item's size - we keep it capped at around RM200 for most areas, and some items qualify for free delivery.
Can I return or exchange an item? +
Contact us within 14 days of delivery if there's an issue - we handle exchanges case by case and will do our best to help.
What payment methods do you accept? +
We accept Touch 'n Go eWallet, ShopeePay, GrabPay, DuitNow, Visa & Mastercard, with installment plan options available.
Is everything ready stock? +
Over 90% of our range is ready stock and ships quickly. Made-to-order pieces take longer for production - contact us for an estimated timeline.
